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Explore five findings from the 2026 Association Community Benchmark Report, from digest open rates to... The post 2026 Association Community Benchmarks: Five Findings Worth a Closer Look appeared first on Higher Logic.
Members shouldn’t have to search across disconnected systems for an answer. Learn how an AI... The post Your Members Shouldn’t Need to Know Where the Answer Lives appeared first on Higher Logic.
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Discover how Higher Logic Thrive Mobile 365 helps associations deliver year-round member engagement with a... The post Higher Logic Thrive Mobile 365: The Key to Year-Round Member Engagement appeared first on Higher Logic.
Learn how AI discoverability, technical SEO, public content, and new metrics help online communities earn... The post Why AI Visibility Is Becoming the Next Competitive Advantage for Communities appeared first on Higher Logic.
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We reorganized our most-used menu buttons by service flow and removed old items from the main screen. New starters now find products faster, and experienced staff make fewer selection errors during busy periods. A short review of the layout after every menu change has been worthwhile.
During peak times, online and delivery orders can arrive while the dining room is full. How are restaurants using Epos Now and connected ordering tools to control preparation times, avoid kitchen overload, and keep customers updated?
I would like to make our closing process more consistent. How do hospitality businesses compare card and cash tips, service charges, refunds, and staff totals at the end of a shift before information is passed to payroll or accounting?
What is the fastest way to mark a menu item unavailable and keep every ordering channel and team member informed? We want to prevent servers or online customers from ordering something the kitchen can no longer prepare that day.
We need drinks to reach the bar, hot food to reach the kitchen, and desserts to reach a separate station. What setup and testing steps help ensure every product is routed correctly, especially after a menu change?
Large groups often ask to divide a bill by guest, item, or equal amount. What Epos Now workflow has proven quickest for your team, and how do you train new staff to handle partial payments without losing track of the remaining balance?
For teams building or supporting integrations, a searchable event log would make diagnosis easier. Filters for time, event type, status, and destination—plus a safe way to retry a failed delivery—could reduce the effort needed to resolve intermittent synchronization issues.
It would be useful to have a central view showing every connected app, its last successful sync, any failed records, and the next suggested action. This could help owners spot a problem before missing data begins to affect stock, accounts, or customer service.
Use this space to add a Customer Spotlight by telling the customer's story using their unique language, share what problems they experienced, and how they conquered it by using your product(s).
